FAQs

Are my new items food safe?

Yes, unless it is clearly stated otherwise in the product description such as with the Golden Bauble Bowls. They are lined in gold leaf and should not be used with food, liquids or washed.

Will my vase or bowl hold water?

Yes. All my work is fully vitrified, they have been fired to temperatures high enough that they are no longer porous and are in essence, glass. However, see the above statement for the only exception due to surface treatments.

Can I put my items in the dishwasher or the microwave?

Please take great care of your handmade ceramics and wash them by hand. All items include iron which may react to the microwave. Composition pieces which should be washed by hand only and never microwaved. They may not be repairable if damaged.

What is your return policy?

Any purchases may be returned in the original packing materials for a full refund less shipping + handling if they are received in the condition in which they were shipped. Please contact me before returning any items.

Do you charge sales tax?

If you purchase your items from me directly I charge the Sales Tax for the state in which it is purchased. If you live in Maine, Sales Tax applies to online orders as well as in-person sales.

What is your shipping + handling policies?

All purchases are shipped within 2 days of receipt of your order. You will be notified if shipping is delayed. If you order multiple items they will be shipped together if possible without damage. If you are within driving distance of Brunswick, Maine and would like to pick your item up send me a note and we will arrange it in which case shipping charges will be refunded.